Introduction to the Fazaa Discount Card
The Fazaa Discount Card (often called the Fazaa card) is one of the most valuable privilege cards available to government employees in Dubai. Issued by the Dubai Government Human Resources Department, the Fazaa Discount Card provides exclusive discounts, offers, and perks at thousands of partner outlets across the UAE and internationally. In this complete guide, we will cover Fazaa card benefits, Fazaa card discounts, Fazaa card eligibility, and how to apply for Fazaa card step by step. Whether you are a Dubai government employee, a retiree, or a select partner organization staff member, this guide will help you maximize your savings.
Fazaa Card Benefits – Overview
The Fazaa card benefits are extensive and can save cardholders thousands of dirhams annually. Here is a high-level summary:
| Category | Typical Discount | Examples of Partners |
|---|---|---|
| Hotels & Resorts | 25–50% off | Jumeirah, Marriott, Hilton, Rotana, Rixos |
| Restaurants & Cafés | 10–30% off | PF Chang’s, Texas de Brazil, Cheesecake Factory |
| Retail & Fashion | 10–20% off | Splash, Centrepoint, Home Centre, Al Tayer |
| Electronics | 5–10% off | Sharaf DG, Jumbo Electronics |
| Healthcare | 10–20% off | Aster, Mediclinic, NMC |
| Education | 5–15% off tuition | GEMS Education, Taaleem |
| Travel & Flights | 5–15% off | flydubai, Emirates, Hertz, Avis |
| Entertainment | 15–25% off | IMG Worlds, Dubai Parks, Reel Cinemas |
| Automotive | 10–15% off | TyrePlus, Zdegree, fuel discounts (selected) |
| Fitness & Wellness | 10–20% off | Gym memberships, spa treatments |
Additionally, Fazaa card benefits include seasonal promotions (e.g., extra discounts during Ramadan, Eid, Dubai Shopping Festival, and UAE National Day).
Fazaa Card Discounts by Category (Detailed)
Below is a detailed breakdown of Fazaa card discounts by category. Note that discounts are subject to change and may vary by partner location.
Hotels & Hospitality
Jumeirah Hotels & Resorts – Up to 30% off best available rate.
Marriott International – 25–40% off (including Ritz-Carlton, Westin, Sheraton).
Hilton Worldwide – 25–35% off (including Waldorf Astoria, Conrad).
Rotana Hotels – 30–50% off (including Beach Rotana, Khalidiya Palace).
Rixos Hotels – 25–40% off (including Rixos The Palm).
Restaurants & Dining
PF Chang’s – 20% off total food bill.
Texas de Brazil – 25% off dinner.
The Cheesecake Factory – 15% off (excluding alcohol).
Hard Rock Cafe – 20% off food and non-alcoholic drinks.
Applebee’s – 20% off.
Retail & Fashion
Splash – 15–20% off.
Centrepoint – 15–20% off (includes Baby Shop, Lifestyle, Home Centre).
Al Tayer Group – 10–15% off (Harvey Nichols, Bloomingdale’s).
Home Centre – 10–15% off furniture and homeware.
Electronics
Sharaf DG – 5–7% off (excludes Apple products sometimes).
Jumbo Electronics – 5–10% off (check for Apple exclusions).
Jacky’s Electronics – 10% off selected items.
Healthcare
Aster Healthcare – 20% off consultations, pharmacy.
Mediclinic – 10–20% off selected services.
NMC Healthcare – 15% off dental, GP consultations.
Education
GEMS Education – 5–10% off tuition fees.
Taaleem – 5–10% off selected schools.
Travel & Flights
Emirates Holidays – 10–15% off package deals.
flydubai – 10% off selected routes.
Hertz Car Rental – 15–20% off.
Avis Car Rental – 15% off.
Entertainment
IMG Worlds of Adventure – 20% off general admission.
Dubai Parks and Resorts – 25% off single-day tickets.
Reel Cinemas – 20% off standard tickets.
For the most up-to-date Fazaa card discounts, always check the official Fazaa app.
Fazaa Card Eligibility – Who Can Apply?
The Fazaa card eligibility is limited to the following categories:
Dubai government employees – Full‑time staff working for any Dubai government entity (municipalities, authorities, departments).
Federal government employees – Select federal entities (check with HR).
Retirees – Former Dubai government employees.
Dependents – Spouses and children (up to age 21, or 25 for students) of eligible cardholders.
Select semi‑government and private sector partners – Some organizations (e.g., banks, airlines) have partnered with Fazaa. Check with your HR.
💡 Note: The Fazaa Discount Card is not available to the general public. You must be employed by or retired from an eligible entity.
How to Apply for Fazaa Card (Step-by-Step)
Follow these steps to apply for Fazaa card online.
Step 1: Verify Eligibility
Speak to your Human Resources department to confirm that your organization participates in the Fazaa program.
Step 2: Visit the Official Fazaa Portal
Go to the Fazaa website (www.fazaa.ae) or download the Fazaa mobile app (iOS/Android).
Step 3: Register an Account
Click on “Register” or “Apply Now”.
Enter your Emirates ID number, mobile number, and email address.
Create a password.
Step 4: Fill in Your Details
Provide your personal information: full name, date of birth, nationality, and employer details.
Step 5: Upload Required Documents
Emirates ID (front and back)
Passport copy (photo page)
Employment letter or HR confirmation (stating your role and eligibility)
Recent passport‑sized photograph (white background)
Step 6: Submit Application
Review all information and submit.
You will receive a reference number for tracking.
Step 7: Pay the Fee (if applicable)
For most Dubai government employees, the Fazaa Discount Card is free. Some semi‑government partners may charge a nominal fee (AED 50–100).
Step 8: Receive and Activate Your Card
The physical card will be delivered to your HR department or home address within 7–10 working days.
Activate the card via the Fazaa app or website using the activation code provided.
Step 9: Download the Fazaa App
The app provides a digital version of your card, partner locations, and exclusive offers.
💡 Pro Tip: You can also apply for dependent cards for your spouse and children during the same application process.
How to Use Your Fazaa Discount Card
Using your Fazaa Discount Card is simple:
In‑Store Usage:
Before making a purchase, ask the merchant: “Do you accept Fazaa?”
Present your physical card or the digital card in the Fazaa app.
The cashier will apply the discount (usually before payment).
Online Usage:
Some online partners accept a Fazaa promo code – find these codes in the Fazaa app under “Online Offers.”
Hotel & Travel Bookings:
Call the hotel’s reservation line, mention Fazaa, and provide your card number.
Alternatively, book through the Fazaa app’s travel partners for automatic discounts.
Best Practices:
Always check the Fazaa app before spending – new offers are added daily.
Enable push notifications to receive alerts about flash sales and seasonal promotions.
Carry your physical card for merchants who do not accept the digital version.
Keep your card details handy when calling for reservations.
Fazaa Card vs. Esaad Card – Key Differences
Many eligible employees have both the Fazaa Discount Card and the Esaad Card. Here is a comparison:
| Feature | Fazaa Discount Card | Esaad Card |
|---|---|---|
| Issuing Authority | Dubai Government HR Dept | Dubai Police |
| Eligible Employees | Dubai gov, federal, select partners | Dubai Police, federal, select partners |
| Partner Network | 7,000+ (focus on Dubai) | 8,000+ (similar but different merchants) |
| Mobile App | Fazaa app | Esaad app |
| Discounts | Hotels, dining, retail, healthcare, etc. | Similar categories |
| International Offers | Limited (some hotels) | Some international hospitals & hotels |
| Card Color | Gold | Silver / Blue |
If you are eligible for both, carry both cards and use the one that offers the better discount at each merchant.
Frequently Asked Questions (FAQs)
Q1: What is the Fazaa Discount Card?
The Fazaa Discount Card is a privilege card for Dubai government employees offering exclusive discounts at thousands of partners.
Q2: Is the Fazaa card free?
For most Dubai government employees, the Fazaa Discount Card is free. Some partner organizations may charge a small fee.
Q3: How can I check my Fazaa card balance?
The Fazaa Discount Card does not store monetary value – it is a discount card. You do not need to check a balance.
Q4: Can my family use my Fazaa card?
Dependents (spouse and children) can have their own dependent Fazaa cards. They must use their own cards for independent purchases.
Q5: How long does it take to get the Fazaa card after applying?
Typically 7–10 working days for approval and delivery.
Q6: What is the Fazaa customer service number?
Call 800 FAZAA (800 32922) for assistance with activation, lost cards, or partner disputes.
Q7: Can I use the Fazaa Discount Card outside the UAE?
Limited international offers are available (e.g., select hotel chains). Check the Fazaa app and filter by “International.”
Q8: How do I renew my Fazaa card?
For active government employees, the card is automatically renewed. Retirees may need to apply for renewal manually.
Final Thoughts
The Fazaa Discount Card is an invaluable benefit for Dubai government employees and their families. With Fazaa card discounts of up to 50% at hotels, 30% at restaurants, and 20% on retail and healthcare, the card pays for itself many times over. Understanding Fazaa card benefits, Fazaa card eligibility, and how to apply for Fazaa card ensures you maximize your savings.
If you are eligible and have not yet applied, speak to your HR department today. The application process is straightforward, and the savings are substantial.
For more practical guides on government services, privilege cards, and living in the UAE, bookmark https://www.khaleej2uae.com/ and check back regularly.
Get your Fazaa Discount Card. Unlock exclusive savings. Enjoy the best of Dubai.
Disclaimer: This article is for informational purposes only. Eligibility, partner offers, and card features are subject to change. Always refer to the official Fazaa website (www.fazaa.ae) or call 800 FAZAA for the most current information.









