How to Get Dubai Police Accident Report by Reference Number?
If you were involved in a traffic accident in Dubai, obtaining a Dubai Police Accident Report is an important step for insurance claims, vehicle repairs, and legal procedures. The report contains official accident details, including the cause of the accident, parties involved, location, damages, and injuries.
The good news is that Dubai Police allows drivers to get accident reports online using a reference number, making the process quick and convenient.
In this complete guide, you will learn how to get a Dubai Police Accident Report by reference number, required documents, online methods, police station procedures, and useful tips to avoid delays.
What is a Dubai Police Accident Report?
A Dubai Police Accident Report is an official document issued by Dubai Police after a traffic accident investigation. It confirms:
- Date and time of the accident
- Vehicle details
- Driver information
- Accident location
- Traffic violations
- Damage assessment
- Responsible party
- Insurance-related details
Insurance companies in the UAE usually require this report before processing vehicle repair or compensation claims.
Quick Information Table
| Service | Details |
|---|---|
| Service Name | Dubai Police Accident Report |
| Authority | Dubai Police |
| Main Requirement | Accident Reference Number |
| Application Method | Online or Police Station |
| Purpose | Insurance and legal documentation |
| Website | www.dubaipolice.gov.ae |
| Dubai Police Helpline | 901 |
| Email Support | mail@dubaipolice.gov.ae |
How to Get Dubai Police Accident Report by Reference Number Online
The easiest method is through the Dubai Police official website.
Step 1: Visit the Dubai Police Website
Open the official Dubai Police portal using your browser.
Go to:
- Dubai Police official website
Search for the traffic services section.
Step 2: Open Traffic Services
On the homepage:
- Click on “Services”
- Select “Traffic Services”
- Search for:
- “Accident Report”
- “Reissuance of Accident Report”
This section allows users to retrieve accident reports online.
Step 3: Enter the Reference Number
You will need to provide:
| Required Information | Purpose |
|---|---|
| Reference Number | Accident identification |
| Emirates ID | Identity verification |
| Mobile Number | Contact updates |
| Email Address | Digital report delivery |
Make sure all details are entered correctly.
Step 4: Verify Your Information
The system may ask you to complete:
- CAPTCHA verification
- OTP verification
- Identity confirmation
This protects your personal accident information.
Step 5: Submit the Request
After confirming the details:
- Click “Submit”
- Wait for processing
- Save the transaction number for future tracking
You may receive the report instantly or through email depending on the case.
How to Get Accident Report by Visiting a Police Station
If you prefer in-person service, you can visit a Dubai Police station.
Step-by-Step Process
1. Visit the Nearest Police Station
Choose a Dubai Police branch with traffic services.
2. Go to the Traffic Department
Ask for the section handling accident reports.
3. Provide the Reference Number
Give the officer:
- Accident reference number
- Emirates ID or passport
4. Request the Report
The officer will search the system and provide:
- Printed copy
- Digital report copy
Documents Required for Dubai Police Accident Report
Here are the common documents you may need:
| Document | Required |
|---|---|
| Accident Reference Number | Yes |
| Emirates ID | Yes |
| Passport Copy | Optional |
| Vehicle Registration Card | Sometimes |
| Driving License | Sometimes |
| Mobile Number | Yes |
Always carry original identification documents when visiting a police station.
Alternative Ways to Contact Dubai Police
Dubai Police Helpline
Call:
- 901
This service helps residents and tourists with accident report inquiries.
Dubai Police Email Support
You can contact Dubai Police by email for assistance regarding report retrieval.
Email:
Benefits of Getting a Dubai Police Accident Report
1. Insurance Claim Processing
Insurance companies require the accident report before approving:
- Vehicle repairs
- Compensation claims
- Third-party claims
Without the report, claims may be delayed or rejected.
2. Legal Protection
The report acts as official legal evidence if:
- Disputes occur
- Court cases arise
- Liability needs clarification
3. Accurate Documentation
Dubai Police officers document:
- Vehicle damage
- Driver statements
- Witness details
- Accident cause
This reduces misunderstandings.
4. Faster Vehicle Repairs
Most UAE garages request the accident report before repairing damaged vehicles under insurance coverage.
Common Reasons for Delay in Accident Report Retrieval
| Problem | Solution |
|---|---|
| Wrong reference number | Double-check details |
| Incorrect Emirates ID | Verify ID number |
| Pending investigation | Wait for police approval |
| System errors | Contact Dubai Police support |
| Missing documents | Upload complete information |
Tips to Get Dubai Police Accident Report Quickly
Keep Your Reference Number Safe
Always save the accident reference number immediately after the accident.
Use Official Dubai Police Channels
Avoid unofficial websites or third-party platforms.
Verify Information Carefully
Small mistakes in:
- Reference numbers
- Email addresses
- Emirates ID numbers
can delay processing.
Download and Save the Report
Once received:
- Save a digital copy
- Print a hard copy
- Share with your insurance provider
Dubai Police Accident Report Fees
Fees may vary depending on:
- Report type
- Reissuance request
- Accident category
Check the latest charges on the Dubai Police website.
Can Tourists Get Dubai Police Accident Reports?
Yes. Tourists involved in accidents in Dubai can also request reports using:
- Passport details
- Rental car information
- Accident reference number
Rental companies may also assist with report retrieval.
Frequently Asked Questions
How can I check my Dubai accident report online?
Visit the Dubai Police website, open traffic services, and enter your accident reference number.
Is the accident report required for insurance claims?
Yes. Most UAE insurance companies require the official Dubai Police Accident Report.
Can I get a duplicate accident report?
Yes. Dubai Police provides reissuance services online and at police stations.
How long does it take to receive the report?
Some reports are available instantly, while complex cases may take longer depending on investigation status.
Final Words
Understanding how to get a Dubai Police Accident Report by reference number can save time and reduce stress after a traffic accident. Whether you choose the online method or visit a police station, Dubai Police has simplified the process for residents and tourists.
Always keep your reference number safe, verify your details carefully, and use official Dubai Police channels to retrieve your report quickly and securely.
