FAB Credit Card Customer Care 2026: Contact Number, Support & Service Guide
When you have a question about your First Abu Dhabi Bank (FAB) credit card – whether it is a transaction dispute, a lost card, a limit increase request, or a payment issue – reaching the right support team quickly is essential. Fab credit card customer care is available 24/7 to assist you. Knowing the fab credit card customer care number and the fab bank credit card contact number ensures you can get help without delay. This guide also provides other ways to reach fab bank credit card customer care and fab credit card customer service – including the mobile app, email, WhatsApp, and branch visits.
By the end, you will know exactly how to contact FAB for any credit card‑related issue.
1. FAB Credit Card Customer Care – Overview
Fab credit card customer care is designed to handle all credit card related inquiries, including:
Card activation and blocking
Transaction disputes and fraudulent charges
Credit limit increase requests
Installment plan setup
Fee clarification and reversal requests
Lost or stolen card reporting
Payment assistance and due date changes
FAB offers multiple channels: phone, mobile app, email, WhatsApp, social media, and physical branches. The fastest way to reach fab credit card customer care is via their 24/7 phone helpline.
2. FAB Credit Card Customer Care Number – Primary Phone Numbers
The main fab credit card customer care number for all inquiries is:
| Service | Phone Number |
|---|---|
| UAE (toll‑free) | 600 52 2222 |
| International | +971 2 691 6666 |
| WhatsApp (text only) | +971 50 101 2222 |
Calling 600 52 2222 is free from any UAE landline or mobile (Etisalat, du, Virgin). This number connects you to the general customer service menu, where you can select “Credit Cards” or speak to an agent.
For premium cardholders (Infinite, World Elite, Etihad Guest Infinite), there is a dedicated priority line. Check the back of your card for a specific fab bank credit card contact number that may route you to a faster queue.
3. FAB Bank Credit Card Contact Number – By Purpose
For faster service, you can use specific fab bank credit card contact number extensions after dialing 600 52 2222:
| Purpose | Menu Option / Extension |
|---|---|
| Lost or stolen card | Press 1 immediately (24/7) |
| Card activation / PIN setup | Press 2 |
| Transaction dispute | Press 3 |
| Credit limit increase | Press 4 |
| Installment plan / loan | Press 5 |
| Payment issues | Press 6 |
| General inquiries | Press 0 |
Alternatively, you can directly call 600 52 2222 and say “Credit Card” to be routed to the credit card department.
For premium cardholders, the fab bank credit card contact number on the back of your Infinite or World Elite card connects you to a priority queue with shorter wait times.
4. FAB Bank Credit Card Customer Care – Alternative Channels
Beyond phone, here are other ways to reach fab bank credit card customer care:
| Method | Details |
|---|---|
| FAB Mobile App | Live chat (available 8 AM – 12 AM daily). Go to “Help” → “Chat with Us”. |
| creditcard@bankfab.com (for card‑specific queries) OR customercare@bankfab.com (general) | |
| +971 50 101 2222 – text only (no voice calls). Response within minutes during business hours. | |
| @FAB – send a direct message | |
| FAB page – message via Messenger | |
| @firstabudhabibank – DM for support | |
| Branch appointment | Book via FAB mobile app → “Branch Services” → “Book Appointment” |
Email responses typically take 1‑2 working days. For urgent matters (lost card, suspicious transaction), always call the fab credit card customer care number immediately.
5. FAB Credit Card Customer Service – 24/7 Support
Fab credit card customer service is available 24 hours a day, 7 days a week, including public holidays, through the phone helpline (600 52 2222). This is particularly useful for:
Reporting a lost or stolen card (immediate blocking)
Urgent limit increase requests while traveling
Suspicious transaction alerts
When you call fab credit card customer service, have your credit card number (or Emirates ID) ready for verification. The automated system can handle basic queries (balance check, last payment), but you can always speak to a live agent by pressing 0 or saying “agent”.
6. Branch Locations for In‑Person Support
If you prefer face‑to‑face assistance, visit any FAB branch. Major branches in the UAE include:
| City | Branch Locations |
|---|---|
| Dubai | Deira (Al Rigga), Bur Dubai (Al Karama), Dubai Mall, Mall of the Emirates, Ibn Battuta, JLT, Business Bay |
| Abu Dhabi | Khalidiyah, Al Maryah Island (The Galleria), Airport Road, Corniche, Mussafah |
| Sharjah | Al Qasimia, City Centre Sharjah, Al Nahda |
| Other Emirates | Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain |
Branch timings: Sunday to Thursday 8:00 AM – 3:00 PM (some mall branches open until 10:00 PM). Friday and Saturday: limited hours (check specific branch). Book an appointment via the FAB app to avoid waiting.
Branch staff can help with:
Credit card applications
Installment plan setup
Fee reversal requests (discretionary)
Statement printing
Cash payments
7. Lost or Stolen Card – Emergency Contact
If your credit card is lost or stolen, immediately contact fab credit card customer care emergency line:
Inside UAE: 600 52 2222 (press 1 for lost/stolen)
Outside UAE: +971 2 691 6666 (press 1)
The bank will instantly block your card to prevent unauthorized use. A replacement card will be issued (fee may apply – AED 50 to 100). You can also temporarily block your card via the FAB mobile app under “Card Management” → “Block Card”.
For your safety, never share your CVV, OTP, or PIN with anyone claiming to be from fab credit card customer service – genuine representatives will never ask for these.
8. Tips for Faster Customer Service
To resolve your issue quickly when calling the fab credit card customer care number:
Have your credit card number or Emirates ID ready – This speeds up verification.
Call during non‑peak hours – Early morning (8 AM – 10 AM) or late evening (8 PM – 10 PM) on weekdays.
Use the mobile app live chat for non‑urgent issues – No waiting on hold.
For lost cards, use the automated option (press 1) – Do not wait for an agent.
Keep a record of your reference number – If you are transferred or need to follow up.
Use the callback feature – Some IVR systems offer a callback instead of holding.
For premium cardholders, always use the dedicated fab bank credit card contact number on the back of your card – it routes to a priority team.
9. Frequently Asked Questions
Q1: What is the fab credit card customer care number?
600 52 2222 – toll‑free within the UAE. International callers: +971 2 691 6666.
Q2: Is fab credit card customer care available 24/7?
Yes, the phone helpline is available 24 hours a day, 7 days a week.
Q3: What is the fab bank credit card contact number for lost cards?
Same number 600 52 2222 – press 1 immediately after the automated greeting.
Q4: Can I get support via WhatsApp?
Yes, WhatsApp text support is available at +971 50 101 2222. Use this for non‑urgent inquiries.
Q5: How do I reach fab bank credit card customer care from outside the UAE?
Call +971 2 691 6666. International call charges apply.
Q6: How long does it take to get a response via email?
Usually 1‑2 working days. For urgent issues, call the fab credit card customer care number instead.
Q7: Can I visit a branch without an appointment for credit card issues?
Yes, but for complex issues (e.g., fee reversal, installment plan setup), it is better to book an appointment via the app to avoid waiting.
Q8: Is there a dedicated fab credit card customer service line for premium cardholders?
Yes, Infinite, World Elite, and Etihad Guest Infinite cardholders have a dedicated number printed on the back of their card.
10. Conclusion
Having the correct contact information for fab credit card customer care ensures you can resolve issues quickly and efficiently. The primary fab credit card customer care number is 600 52 2222 (toll‑free within the UAE). This number is also the fab bank credit card contact number for general inquiries. For lost cards, press 1 immediately. For international callers, use +971 2 691 6666. Fab bank credit card customer care is also available via the FAB mobile app (live chat), WhatsApp, email, and branch visits. Fab credit card customer service is available 24/7 to assist you.
Save these numbers in your phone now – you never know when you might need them. For more guides on FAB credit cards and other UAE financial products, visit https://www.khaleej2uae.com/ regularly.
